21st August 2023, 3:37 PM
(21st August 2023, 3:26 PM)Mia Wrote: I can't do any of that on my new phone until I figure out how to transfer my data and phone number
If I were you, the first thing I would do is call customer service from my old cell phone carrier. Tell them that you want the account number and PIN number that you have with them. From there, they'll tell you what to do next.
Then eventually, you'll need to call your new carrier and tell them that you're trying to switch your current phone from your old carrier, to there's. They'll probably end up asking you for your current account number and PIN from your old carrier. Also, you'll get asked personal info like your name and address.
As for transferring data, you can just buy a usb cable that's suitable for your old phone. Make sure that it also fits your monitor as well. Once you connect it from your old phone to your monitor, you may be promoted to download an app that allows you to transfer files from your old phone to the app. Once it's all there, drag the files from your app that's on your computer, onto your desktop.
Then repeat the above steps with your new phone, only this time, you would drag the files off your desktop to your new app that's on your desktop. Hope this helps!
I had to go through this when requesting to transfer my phone number over to Apple.